Engagement.
For companies — scoped through a letter.
Self-serve is the individual door: a caller key in minutes, a free shadow watch, enforcement when you switch it on. A company engagement is the accompanied door — several agents, several owners, security and procurement review, rules written with you — and it begins with a pilot letter that fixes the scope in writing, signed, before the first call is ever made.
Why a letter
The letter is the scope
An engagement that lives in a sales call can quietly grow teeth nobody agreed to. A letter can’t. The pilot letter states, before anything runs, exactly what the gate will see and judge — and the engagement runs inside those lines or it doesn’t run. It is the same discipline the gate applies to your agents: intention, attested and fixed before entry. And if the scope ever turns out to have been wrong, who signed what is already on the record.
- The agents Which systems propose, who owns them, and which environments they run in.
- The action classes Read, write, money, access, destructive — which are in scope, and which are never proposed to the gate at all.
- The seams Where proposals cross into action, and where the gate sits on each crossing.
- The shadow window Its length. Every proposal judged and sealed, none enforced, none sampled.
- The report Who receives the verdict report, and the read-together that happens before enforcement is discussed.
- The terms Enforcement pricing per class, stated in the letter and fixed for its term. Cancellation ends the engagement and revokes the keys — sealed as a REVOKE, like any other record.
The process
From first email to enforcement
- Write. pilot@verityverdict.com — which agents you run, and what they are allowed to do. We reply within two business days, with questions first.
- Scoping call. Agents, action classes, seams, owners. Security and procurement bring their questions; the answers go in the letter, not in a slide deck.
- The letter. Drafted from the call, scoped, and signed by both sides before the first call is made.
- Shadow window. Keys issued under the letter. Every proposal checked and chained; nothing enforced.
- The report, read together. What your agents proposed, what would have been vetoed, what enforcement would change — class by class.
- Enforcement. Per action class, when you say so, at the letter’s terms. Off is one instruction, and it re-pauses collection the same day.
The accompanied door
What an engagement adds
Everything self-serve does, an engagement also does. What the letter buys is company-shaped handling around it.
- Multi-caller issuance Fleets and sub-agents under one letter — every branch proposing under its own identity, every branch’s record attributable to the branch.
- Rule authorship Your policies turned into gate rules, tested live against your own shadow traffic before they ever bind.
- Security & procurement process Questionnaires, review calls, and a signed scope your side can file — the paper trail a company actually needs.
- Signature issuance & audits Records sealed under the Verity key for third parties to verify, and gate audits of agent stacks you already run. Both are engagements in their own right — see Offerings.
Not a company? None of this is required. The self-serve door is the same gate, the same chain, the same prices — start watching and your key is issued at checkout.
Engagement
Start with the letter
Write to pilot@verityverdict.com with which agents you run and what they are allowed to do. The letter comes after the questions — and nothing runs before it.